Shipping policy

Shipping Policy

Effective Date: [Insert Date]

At Dumbbystore, we are committed to delivering your orders safely and promptly anywhere within Nigeria. Please read the following policy to understand how we handle shipping, delivery timelines, and related processes.

Shipping Coverage

  • We currently ship only within Nigeria.

  • Orders placed from outside Nigeria will not be processed.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Standard delivery within major cities: 2–5 business days

  • Delivery to remote or rural areas: 3–7 business days

  • You will receive a tracking number or delivery update once your order has been dispatched.

Shipping Rates

  • Shipping fees are calculated based on location, weight, and delivery speed at checkout.

  • Promotional offers such as Free Shipping may apply on select items or orders over a specific amount.

Delivery Confirmation

  • All orders require a valid phone number and address for delivery.

  • Our logistics partner may contact you before or during delivery.

  • Please ensure someone is available to receive the package at the delivery address.

Pickup Option

In some locations, we may offer a pickup station option or partner drop-off points. Details will be provided during checkout where applicable.

Delivery Issues

  • If delivery fails due to incorrect address or unavailability, we will contact you to reschedule (extra charges may apply).

  • Dumbbystore is not liable for delays caused by third-party courier services or unforeseen circumstances (weather, roadblocks, etc.).

Need Help?

If you have any questions or experience delivery issues, kindly contact us: